Authentication API intermittently fails with 'Backend Error'

Backend
1

Hey folks

I’m running into a weird issue with our app’s login system. We’re using an authentication API and it’s been acting up lately. About a third of the time it throws a 500 error saying ‘Backend Error’. This started happening out of the blue last week.

Here’s what the error looks like:

{
  "error": {
    "errors": [
      {
        "domain": "global",
        "reason": "serverIssue",
        "message": "Server Problem"
      }
    ],
    "code": 500,
    "message": "Server Problem"
  }
}

The strange part is that it works fine most of the time. We haven’t changed anything in our code for months. Anyone else run into this? Could it be a problem on the API provider’s end? Maybe a faulty server in their system?

2

yo, that sounds frustrating! have u checked if the API is havin any scheduled maintenance? sometimes they do updates n stuff without tellin everyone. also, maybe try implementing a retry mechanism in ur code? that could help handle those random 500 errors without breakin the whole login flow.

3

hmmm, that’s a tricky one! have you tried reaching out to the API provider directly? they might have some insight into whats going on behind the scenes. Could there be any sudden spikes in traffic or changes to your app’s usage patterns? Maybe its worth checking your logs for any correlations with the errors. keep us posted on what you find out!