I’m having a weird problem with my Magento store. It seems like the frontend session cookie keeps disappearing when I use Internet Explorer. This is causing all sorts of headaches for my customers.
I’ve tried clearing cache and cookies, but the issue persists. It’s driving me crazy!
Does anyone know where in the Magento codebase the frontend cookie is set? I’m hoping if I can find that, I might be able to figure out why IE is having trouble holding onto it.
Any tips or advice would be super helpful. I’m pretty new to Magento, so please bear with me if I’m missing something obvious.
have u checked ur cookie settings in IE? sometimes it can be picky bout accepting cookies. also, magento uses ‘frontend’ cookie for sessions. try adjusting its lifetime in core_config_data table. if that don’t work, maybe look into js cookie libs compatibility with IE. good luck!
hmm, intrestin problem! have u tried testin in other browsers? maybe its an IE-specific quirk. what version of magento r u using? older versions can be fussy with IE. also, check ur server’s php.ini settings - sometimes session handling can be funky there. any error messages in the console?
I’ve encountered similar issues with Internet Explorer and Magento before. One often overlooked aspect is the security settings in IE. Try adjusting the privacy settings to allow third-party cookies. Additionally, ensure your Magento installation is up-to-date, as older versions can have compatibility issues with IE.
Another potential culprit could be your server configuration. Check if you’re using secure HTTPS connections consistently across your site. Mixed content can sometimes cause cookie problems in IE.
If the issue persists, you might want to investigate the core Mage_Core_Model_Session class. This is where Magento handles most of its session management. Look for any custom code that might be interfering with the standard session handling process.